PRSS Security Services Control Room Despatcher
PRSS Security Services Control Room
Are you an experienced security professional looking for a new career opportunity in Gauteng? PRSS Security Services is currently inviting suitably qualified candidates to apply for the position of Control Room Despatcher based in Centurion, Gauteng.
This opportunity is ideal for applicants with control room experience, strong communication skills, and a passion for the private security industry. If you meet the requirements, this could be your chance to join a reputable security company that offers career growth, training opportunities, and a supportive working environment.
In this guide, you’ll find everything you need to know about the vacancy, including job responsibilities, requirements, application process, and helpful tips to increase your chances of getting shortlisted.
Job Overview
PRSS Security Services Control Room
Employer: PRSS Security Services
Job Title: Control Room Despatcher
Location: Centurion, Gauteng
Employment Type: Permanent (subject to company terms)
Industry: Private Security
Reference: Despatch
Closing Date: 8 July 2026
About PRSS Security Services
PRSS Security Services Control Room
PRSS Security Services is a South African private security company that provides professional security solutions to businesses, institutions, residential estates, and industrial clients.
The company focuses on delivering high-quality security services using trained personnel and modern technology, including CCTV surveillance, access control systems, alarm monitoring, and rapid response services.
Employees are encouraged to maintain high professional standards while receiving opportunities for career development and continuous training.
Position Summary
PRSS Security Services Control Room
The successful candidate will work inside the company’s control room where they will be responsible for monitoring security systems, responding to incidents, coordinating security officers, and ensuring that all security operations run efficiently.
This role requires someone who remains calm under pressure, communicates effectively, and has previous experience working in a security control room.
Key Responsibilities
PRSS Security Services Control Room
As a Control Room Despatcher, your daily responsibilities will include:
- Monitoring CCTV cameras throughout various sites.
- Monitoring alarm systems and access control systems.
- Responding immediately to security alerts.
- Dispatching security officers when incidents occur.
- Coordinating communication between security teams and supervisors.
- Maintaining accurate incident registers.
- Completing daily reports.
- Recording all incidents correctly.
- Ensuring security procedures are followed.
- Communicating professionally with clients and stakeholders.
- Escalating serious incidents to management.
- Assisting with emergency response coordination.
- Ensuring all security equipment is functioning properly.
- Monitoring radio communications.
- Keeping detailed operational records.
Minimum Requirements
PRSS Security Services Control Room
Applicants should meet the following requirements before applying:
1. PSIRA Registration
Applicants must be registered with PSIRA Grade B.
A valid PSIRA certificate demonstrates that you are legally registered to work within the South African private security industry.
2. Grade 12 Certificate
You must possess a Matric (Grade 12) certificate.
3. Criminal Record
Applicants must have:
- No criminal record.
Background verification may be conducted during the recruitment process.
4. Experience
Candidates should have:
- Proven experience working as a Control Room Operator or in a similar position.
- Traceable references.
Previous experience in monitoring CCTV systems will be advantageous.
5. Technical Knowledge
Applicants should have knowledge of:
- CCTV monitoring
- Alarm systems
- Access control systems
- Security technology
- Incident reporting procedures
6. Communication Skills
You should have excellent:
- Communication skills
- Problem-solving skills
- Decision-making skills
- Teamwork abilities
7. Language Requirements
Applicants must be:
- Fluent in English
- Fluent in Afrikaans
Being bilingual is essential for communicating with clients and operational teams.
8. Shift Work
You must be willing to:
- Work night shifts
- Work weekends
- Work public holidays when required
Control rooms operate 24 hours a day.
9. Residence
Preference will be given to applicants who are:
Based in or around Centurion, Gauteng.
Advantageous Qualification
Although not compulsory, applicants with Firearm Competency will have an added advantage.
Skills Required
Successful candidates should possess:
- Excellent attention to detail
- Computer literacy
- Time management
- Professional telephone etiquette
- Stress management
- Ability to multitask
- Quick decision-making
- Incident management
- Report writing
- Radio communication skills
- Professional conduct
- Strong organisational skills
What PRSS Security Services Offers
According to the advertisement, successful candidates can expect:
- Competitive salary and benefits package.
- Career growth opportunities.
- Ongoing training and development.
- A supportive and dynamic working environment.
Salary details were not specified in the advertisement.
Why This Opportunity Is Worth Applying For
This position offers an opportunity to build a long-term career in the private security industry.
Control room operators play a critical role in coordinating security operations and ensuring rapid responses to emergencies. The experience gained can open doors to supervisory, operations management, and security management positions in the future.
Documents Required
Prepare the following before applying:
- Updated CV
- Certified copy of your ID
- Certified Grade 12 certificate
- PSIRA Grade B Certificate
- Firearm Competency Certificate (if applicable)
- Any relevant security certificates
- Contactable references
Ensure all documents are clear and up to date.
How to Apply
Interested applicants should email their applications to:
Email: controladmin@profrisk.co.za
Reference: Despatch
Always use the reference “Despatch” in the subject line of your email to help the recruitment team identify your application.
Attach all supporting documents in PDF format where possible.
Application Tips
To improve your chances of being shortlisted:
- Update your CV before applying.
- Highlight your control room experience.
- Mention CCTV monitoring experience.
- Include PSIRA registration details.
- List all relevant security qualifications.
- Provide accurate contact information.
- Include traceable references.
- Proofread your application before sending.
Interview Preparation
If shortlisted, you may be asked questions such as:
- Tell us about your control room experience.
- How do you respond to emergency situations?
- Describe your experience using CCTV systems.
- How would you handle multiple alarms at the same time?
- Explain your report-writing process.
- How do you remain calm under pressure?
- Why do you want to work for PRSS Security Services?
Prepare practical examples from your previous work experience.
Common Mistakes to Avoid
Avoid these common application errors:
- Sending an incomplete CV.
- Forgetting to include the job reference.
- Applying after the closing date.
- Providing incorrect contact information.
- Submitting uncertified documents where certification is requested.
- Using an unprofessional email address.
Important Closing Date
Applications close on:
8 July 2026
Late applications may not be considered, so submit your application as soon as possible.
Frequently Asked Questions (FAQs)
Is previous control room experience required?
Yes. Applicants should have proven experience as a Control Room Operator or in a similar role with traceable references.
Is Matric compulsory?
Yes. A Grade 12 certificate is required.
Is PSIRA registration required?
Yes. Applicants must be PSIRA Grade B registered.
Is firearm competency compulsory?
No. It is advantageous but not mandatory.
Where is the job located?
Centurion, Gauteng.
Must I speak Afrikaans?
Yes. Applicants should be fluent in both Afrikaans and English.
Can I apply if I live outside Gauteng?
You may apply, but preference may be given to candidates based in or around Centurion.
How do I submit my application?
Applications must be emailed to controladmin@profrisk.co.za with the reference Despatch.
What happens after I apply?
According to the advertisement, if you do not hear from PRSS Security Services within two weeks after the closing date, you should consider your application unsuccessful.
Final Thoughts
The PRSS Security Services Control Room Despatcher Vacancy 2026 presents an excellent opportunity for experienced security professionals looking to advance their careers in the private security sector. With competitive benefits, opportunities for professional growth, and a dynamic working environment, this role is ideal for individuals who are disciplined, detail-oriented, and capable of managing security operations under pressure.
If you meet the requirements, ensure that your application is complete, includes all supporting documents, and is submitted before 8 July 2026 to controladmin@profrisk.co.za, using the reference “Despatch” in the email subject line. Applying early and presenting a well-prepared CV can significantly improve your chances of being shortlisted. Best of luck with your application!