FAIS Ombud Client Care Graduate Internship 2026: Office Administration Graduates Can Apply
FAIS Ombud Opens 12-Month Graduate Internship
The Office of the Ombud for Financial Services Providers (FAIS Ombud) is inviting South African graduates to apply for its Client Care Graduate Internship Programme 2026 in Pretoria, Gauteng.
The programme runs for 12 months and is aimed at graduates with an Office Administration Diploma at NQF Level 6.
The official FAIS Ombud application system confirms that applications are currently being accepted for Client Care Graduate – Reference REC26-07. (Fais Ombud Jobs)
Applications close on:
25 September 2026
FAIS Ombud Internship 2026 Overview
FAIS Ombud Opens 12-Month Graduate Internship
| Details | Information |
|---|---|
| Organisation | FAIS Ombud |
| Position | Client Care Graduate |
| Reference Number | REC26-07 |
| Department | Client Care |
| Location | Pretoria East, Gauteng |
| Programme | Graduate Internship |
| Duration | 12 months |
| Positions | 1 |
| Qualification | Office Administration Diploma |
| NQF Level | NQF Level 6 |
| Salary | Market related |
| Closing Date | 25 September 2026 |
| Application | Online through FAIS Ombud |
Current vacancy information lists the role as a 12-month contract with one position available and a market-related salary. (StudentRoom.co.za)
Who Can Apply?
FAIS Ombud Opens 12-Month Graduate Internship
Applicants should:
- Be South African citizens
- Have a valid South African ID
- Have an Office Administration Diploma at NQF Level 6
- Be computer literate
- Have a good academic record
- Be interested in public service and the financial sector
- Be willing to learn
- Be able to work under pressure
- Be able to meet deadlines
- Be energetic and self-motivated (StudentRoom.co.za)
This opportunity is aimed at graduates who want to gain practical workplace experience.
What Will You Learn?
FAIS Ombud Opens 12-Month Graduate Internship
Successful candidates will work in the Client Care Department and receive practical training under the guidance of a mentor.
The programme gives graduates experience in dealing with complaints submitted by members of the public against financial service providers.
Participants may also work alongside experienced professionals such as:
- Lawyers
- Financial planners
- Investigators
- Negotiators (www.govpage.co.za)
Main Duties
FAIS Ombud Opens 12-Month Graduate Internship
The successful graduate may assist with:
- Registering new complaints
- Checking whether complaints fall within the FAIS Ombud’s jurisdiction
- Helping complainants understand where their complaint should be handled
- Identifying the main issue in a complaint
- Requesting additional information
- Referring complaints to other organisations when necessary
- Communicating with complainants
- Communicating with financial service providers (StudentRoom.co.za)
Skills That May Help You
FAIS Ombud Opens 12-Month Graduate Internship
Useful skills include:
- Communication
- Customer service
- Problem-solving
- Teamwork
- Computer literacy
- Interpersonal skills
- Conflict management
- Presentation skills
- Ability to work under pressure
Your CV should clearly show any genuine administration, customer-service or communication experience you have.
Is Previous Work Experience Required?
The published requirements focus mainly on the applicant’s Office Administration Diploma, academic background, computer skills and personal abilities rather than requiring a specific number of years of previous work experience. (StudentRoom.co.za)
This makes the programme particularly relevant to graduates looking for practical workplace experience.
How Long Is the Internship?
The programme runs for:
12 months.
During this period, the successful graduate will receive structured workplace training and mentorship. (www.govpage.co.za)
Internship Salary
The salary is listed as:
Market Related
A specific monthly stipend or salary amount is not published in the vacancy information.
Applicants should therefore avoid relying on unofficial stipend amounts shared on social media. (StudentRoom.co.za)
How to Apply for the FAIS Ombud Internship 2026
Applications must be submitted online through the official FAIS Ombud recruitment system.
Step 1: Open the Official Application
The official application page confirms:
Position: Client Care Graduate
Reference: REC26-07
Employer: FAIS Ombud (Fais Ombud Jobs)
Apply for FAIS Ombud Client Care Graduate Internship
Step 2: Complete Your Personal Information
The application asks for details including:
- Name and surname
- ID number
- Nationality
- Date of birth
- Home language
- Telephone number
- Gender
- Disability information
The official application system also asks applicants to confirm their South African citizenship and qualification level. (Fais Ombud Jobs)
Step 3: Upload Your CV
Prepare an updated CV before applying.
The application portal accepts a CV with a maximum file size of 4MB. (Fais Ombud Jobs)
Your CV should clearly show:
- Office Administration Diploma
- NQF Level
- Education
- Computer skills
- Administration skills
- Any relevant work or volunteer experience
- Correct cellphone number
- Active email address
Step 4: Answer the Screening Questions
Applicants will be asked questions including:
- Are you a South African citizen?
- What qualification do you have?
- What NQF level is your qualification? (Fais Ombud Jobs)
Answer all questions truthfully.
Step 5: Submit Before the Closing Date
Applications close on:
25 September 2026
Do not wait until the last day if you already meet the requirements. (StudentRoom.co.za)
Official Application Website
Applicants can use the official FAIS Ombud careers portal:
FAIS Ombud Official Careers Portal
Search for:
Client Care Graduate – REC26-07
The official application system currently recognises this vacancy and reference number. (Fais Ombud Jobs)
Employment Equity
The vacancy information states that preference will be given to black female candidates and people living with disabilities in support of the FAIS Ombud’s Employment Equity targets. (StudentRoom.co.za)
Applicants who meet the requirements should review the official advert and apply through the recruitment portal.
Background Checks
Recommended candidates may undergo:
- Security screening
- Psychometric testing
- Qualification verification
- Credential checks (StudentRoom.co.za)
Always provide truthful information in your application.
Contact for Enquiries
For enquiries about the programme:
Ms Gontse Setseta
Telephone: 012 762 5000 (www.govpage.co.za)
Frequently Asked Questions
What is the FAIS Ombud internship?
It is a 12-month Client Care Graduate Programme designed to give graduates practical workplace experience and mentorship.
What qualification is required?
An Office Administration Diploma at NQF Level 6. (StudentRoom.co.za)
Where is the internship?
Pretoria East, Gauteng.
How many positions are available?
One position is listed. (StudentRoom.co.za)
What is the salary?
The salary is listed as market related.
What is the reference number?
REC26-07.
When do applications close?
25 September 2026.
Where do I apply?
Apply through the official FAIS Ombud recruitment portal:
Apply through FAIS Ombud Careers
Final Reminder
The FAIS Ombud Client Care Graduate Internship 2026 may be suitable for South African graduates who have:
Office Administration Diploma – NQF Level 6
The programme provides:
- 12 months of workplace experience
- Mentorship
- Client-care experience
- Exposure to the financial-services sector
- Market-related remuneration
Applications close on 25 September 2026.
Apply through the official FAIS Ombud recruitment portal and search for REC26-07.
About the Author
Mr Josh writes simple employment, learnership, internship and career guides for Linkinn.co.za.
His content focuses on helping South African job seekers understand requirements, closing dates and legitimate official application channels.
Linkinn.co.za is an independent information and application-guidance website. It is not FAIS Ombud and does not recruit or accept applications for this internship.